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Generative Artificial Intelligence: Delight Your Customers with This Innovation

Discover how Generative Artificial Intelligence is transforming businesses, providing personalization, innovation, and unique interactions.

Marketing | Sales | Zenvia's Blog

Digital Transformation and Marketing for Franchises: Fundamental Steps

In today’s business landscape, digital transformation is a crucial factor for the success of any company, including franchises.

Via increases customer retention by digitizing its customer service operation

VIA used Zenvia’s platform to meet the growing demand caused by the pandemic and optimize existing processes

Petlove bets on digitalization of customer service to improve customer experience

Using the Zenvia platform, Petlove has been able to reduce its service time, even with growing demand.

Developer and construction company Mitre increases internal customer satisfaction by restructuring processes with Zenvia’s platform

The company used Zenvia’s platform to restructure the entire internal call handling process for its IT and Support areas.

Imóveis Crédito Real uses Zenvia’s platform to optimize customer self-service and increase results

After the implementation of Zenvia’s platform, Credito Real has almost 30% of its contracts signed in 2023 coming from WhatsApp leads.

How Ânima used the Zenvia platform to make its WhatsApp service more efficient

With a goal to optimize communications with students, nima digitalized its entire customer service operation with the Zenvia platform.

Plural Saúde doubles its customer base with WhatsApp sales

See how Plural Saude digitized its sales teams’ service with Zenvia’s solution, making the process more agile, personalized, and scalable.

Increased retention and reduced churn: Ável leverages the Zenvia platform to improve customer acquisition and experiences

Avel, XP-linked advisory firm halves client loss by using Zenvia’s customer experience platform.