Impact more clients with bulk communications
Transform customer experience from attraction to conversion
Revolutionize customer experience with advanced features and intelligence
Scale and enhance customer experience with analytics to optimize teams
Create unique, personalized, integrated, and automated journeys
Monthly Fee
Monthly payment for software
USD 0
USD 130
USD 390
USD 845
Upon inquiry
Users
Different levels of access to the solution
1
10
30
50
Unlimited
Additional Users
Users beyond those included in the plan
USD 53
USD 32
USD 22
USD 22
Upon inquiry
Interactionz
Interaction credits occurring within the software
100
500
2,000
5,000
Unlimited
Additional Interactionz
Interactions beyond those included in the plan
USD 1
USD 0.28
USD 0.21
USD 0.19
Upon inquiry
Setup
Initial product setup
USD 137 in the first month if enable the WhatsApp and/or RCS channels.
USD 137 in the first month
USD 421 in the first month
USD 842 in the first month
Upon inquiry
Resources for sending messages and communicating with your customers
Bulk messaging
Send bulk messages to your customers
Download Reports
Download your reports in CSV format
Message Repository
Store messages for reuse when necessary
Automatic Reengagement
Resend the message to the customer who hasn't opened it yet
Multichannel
Communicate with your contacts on different platforms
WhatsApp*, Instagram, Facebook Messenger ou Webchat
WhatsApp, WhatsApp Business, Email, Instagram, Facebook Messenger ou Webchat
WhatsApp, WhatsApp Business, Email, Instagram, Facebook Messenger ou Webchat
WhatsApp, WhatsApp Business, Email, Instagram, Facebook Messenger ou Webchat
Automated Triage
Create a welcome, ask for name and email or routing based on questions
Conversational Escalation
Transfer to human attention when necessary
Best Time Sending
Send messages at the best time and increase read rate
Conversation Transfer
Transfer conversation to other users
Closing Reasons
Indicate reason for conversation closure
Active Bots
Create interaction and triage chatbots
1
5
10
Unlimited
Unlimited
Bot Templates
Predefined templates for use and chatbots
API Integrated Bots
Integrate with other tools via API
Bot Creation Assistant (AI)
Bot Creation Assistant (AI)
Flow Map
Monitor your customers' journeys and identify improvement opportunities
Intelligent Response with Generative AI
Contextualized and dynamic responses using Generative AI from a knowledge base
AI Library
Securely store the files used by our AI for composing responses
Sales Integrations
Integrate with online stores and payment platforms
automations enabling customization
automations enabling customization
automations enabling customization
automations enabling customization
Batch transaction processing (TPS)
Mass sending
Up to 40 messages processed per second
Up to 40 messages processed per second
Up to 40 messages processed per second
Up to 40 messages processed per second
Dashboards
Create dashboards for visual analysis and reports
Consumption and shipments
Consumption, shipments, conversion, and insights
Consumption, shipments, conversion, and insights
Consumption, shipments, conversion, and insights
Contact Management
Contact Creation, Lists, and Segments
Manage your contacts as you prefer
up to 1,000 contacts
Contact Base Import
Import new contact bases with CSV files
Lead Scoring
Contact information and interaction rate with the brand
Third-Party Connector Integrations
Get more leads by integrating with third-party connectors
Sync your leads with demand generation tools
Sync leads and send personalized transactional messages
Sync leads and send personalized transactional messages
Sync leads and send personalized transactional messages
Resources to increase your business productivity
Message Templates
Utilize predefined message templates
Automated Communication Rules
Create rules to automate communication
Sales Team Management
Fully manage your sales team
Access to APIs
Utilize the resources offered by other applications through APIs
Sending messages
Sending messages
Sending messages, conversations, and contact management
Sending messages, conversations, and contact management
Sending messages, conversations, and contact management
API requests limit
Limit of requests to a specific API
Up to 10 per second
Up to 10 per second
Up to 15 per second
Up to 20 per second
Upon inquiry
Calls to external APIs
Webhooks
Up to 150,000 per month
Up to 150,000 per month
Up to 350,000 per month
Up to 700,000 per month
Upon inquiry
Data Governance and Access
Account and Profile Management
Define access levels for users
Data retention
Data storage period
3 months
6 months
6 months
6 months
up to 24 months offline
Upon inquiry
Storage for reports, templates and files
Data storage space
300MB
1GB
2GB
5GB
Upon inquiry
Enterprise Single Sign On
Access with a single, secure login
Security and Support
ISO 27001 Security Certification
International reference in information management
Help Center
Comprehensive articles with tips and best practices
Email Support
Ponte en contacto por correo electrónico
Chat Support
Contact via real-time chat
Service SLA
Time to first service
Up to 2 hours for first response Up to 12 hours for resolving critical calls
Up to 2 hours for first response Up to 12 hours for resolving critical calls
Up to 2 hours for first response Up to 12 hours for resolving critical calls
Up to 2 hours for first response Up to 4 hours for resolving critical calls
Up to 2 hours for first response Up to 4 hours for resolving critical calls
Account manager
Receive support from a customer success professional