Zenvia Blog

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Customer Experience: Get to Know the Benefits of Investing

Discover the main benefits of investing in customer experience for your business and gain a competitive advantage in your actions.

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Generative Artificial Intelligence: Delight Your Customers with This Innovation

Discover how Generative Artificial Intelligence is transforming businesses, providing personalization, innovation, and unique interactions.

Marketing | Sales | Zenvia's Blog

Digital Transformation and Marketing for Franchises: Fundamental Steps

In today’s business landscape, digital transformation is a crucial factor for the success of any company, including franchises.

Zenvia's Blog

Via increases customer retention by digitizing its customer service operation

VIA used Zenvia’s platform to meet the growing demand caused by the pandemic and optimize existing processes

Zenvia's Blog

Petlove bets on digitalization of customer service to improve customer experience

Using the Zenvia platform, Petlove has been able to reduce its service time, even with growing demand.

Zenvia's Blog

Developer and construction company Mitre increases internal customer satisfaction by restructuring processes with Zenvia’s platform

The company used Zenvia’s platform to restructure the entire internal call handling process for its IT and Support areas.

Zenvia's Blog

Imóveis Crédito Real uses Zenvia’s platform to optimize customer self-service and increase results

After the implementation of Zenvia’s platform, Credito Real has almost 30% of its contracts signed in 2023 coming from WhatsApp leads.

Zenvia's Blog

How Ânima used the Zenvia platform to make its WhatsApp service more efficient

With a goal to optimize communications with students, nima digitalized its entire customer service operation with the Zenvia platform.

Zenvia's Blog

Plural Saúde doubles its customer base with WhatsApp sales

See how Plural Saude digitized its sales teams’ service with Zenvia’s solution, making the process more agile, personalized, and scalable.

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