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Blog

Humanized customer service: put it into practice in seven steps

Humanized customer service considerably improves the relationship between customer and company. When they feel valued, consumers come to see the brand as a partner, thereby placing their trust in it, a point that hugely contributes to the loyalty process.

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Blog

Customer service: What it is, key principles and how to deliver it efficiently

Customer service: What it is, key principles and how to deliver it efficiently

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Blog

3 ideas for using loyalty and post-sales messages in your business

3 ideas for using loyalty and post-sales messages in your business

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Blog | Blog Zenvia

The pillars of good customer service + 3 key tips

Discover the main pillars and tips of customer service and how to apply the best practices within your business!

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Blog

All about WhatsApp Business: how it works and how to use it in your business

Discover the main pillars and tips of customer service and how to apply the best practices within your business!

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Blog | Press

Chatbots: the CRM contribution for brands

For Zenvia’s Raphael Godoy, personalization, relevance and speed are significant benefits when combining strategy with technology

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Blog | Imprensa | Uncategorized

ZENVIA and VTEX announce e-commerce partnership

ZENVIA and VTEX announce e-commerce pBoth companies are in the tech sector and listed in New York.

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Instagram | Marketing

How to Create Story Highlights for your Business on Instagram

Instagram story highlights are an indispensable tool for sales on Instagram. Learn how to make the most of them.

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