AI Agents: What Are They and How To Use Them To Improve the Customer Experience

AI Agents: What Are They and How To Use Them To Improve the Customer Experience

Discover how AI agents can be used to attract customers, increase sales and guarantee superior customer service by optimizing all points of contact with the consumer.

Leticia Alves Domingos | 06/03/2025

Latest news

Zenvia IA — Generative Artificial Intelligence: Delight Your Customers with This Innovation

Generative Artificial Intelligence: Delight Your Customers with This Innovation

Luan Fazio | 27/02/2024

Zenvia — Digital Transformation and Marketing for Franchises: Fundamental Steps

Digital Transformation and Marketing for Franchises: Fundamental Steps

Janine Costa | 28/11/2023

Zenvia — Via increases customer retention by digitizing its customer service operation

Via increases customer retention by digitizing its customer service operation

Luan Fazio | 27/10/2023

Marketing

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Zenvia — Digital Transformation and Marketing for Franchises: Fundamental Steps

Digital Transformation and Marketing for Franchises: Fundamental Steps

In today's business landscape, digital transformation is a crucial factor for the success of any company, including franchises.

Janine Costa | 28/11/2023

Zenvia — How to Create Story Highlights for your Business on Instagram

How to Create Story Highlights for your Business on Instagram

Instagram story highlights are an indispensable tool for sales on Instagram. Learn how to make the most of them.

Nahuel Gomez | 24/12/2021

Mapa (3) — Guide to Using Hashtags on Instagram for Businesses

Guide to Using Hashtags on Instagram for Businesses

Hashtags play a key role in your digital marketing and sales strategies. Learn how to use them to maximum effect.

Nahuel Gomez | 12/11/2021

whatsapp-business-2 — 14 WhatsApp Business MISTAKES that your company should AVOID

14 WhatsApp Business MISTAKES that your company should AVOID

Are your clients happy with the way your company communicates with them? Identify your mistakes so you can correct them!

Nahuel Gomez | 05/11/2021

Sales

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Zenvia

Digital Transformation and Marketing for Franchises: Fundamental Steps

In today's business landscape, digital transformation is a crucial factor for the success ...

Janine Costa | 28/11/2023

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Tools for sales management: optimize your team’s processes and improve your routine

Check out the best tools available on the market for efficient sales management focused on...

Anderson Anjos | 15/08/2022

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What is Microsoft Dynamics CRM and How Does it Integrate with WhatsApp?

Learn how you can integrate WhatsApp with Microsoft Dynamics CRM, one of the most widely u...

Nahuel Gomez | 26/11/2021

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How to Sell on Instagram: tips for success!

Selling on Instagram is essential. Here we present tips for successful sales on the app....

Nahuel Gomez | 22/10/2021

Features

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woocommerce — How to Integrate WooCommerce with WhatsApp?

How to Integrate WooCommerce with WhatsApp?

Learn how to send automated messages and product information from your WooCommerce store with WhatsApp.

Nahuel Gomez | 17/12/2021

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How to Create a WhatsApp Broadcast List: Tips and Step by Step

A WhatsApp Business broadcast list saves time and reduces the margin of error in bulk communications.

Nahuel Gomez | 03/12/2021

como-criar-um-perfil-no-instagram-para-empresa-sirena-blog-app — How to Create a Business Instagram in 3 Steps

How to Create a Business Instagram in 3 Steps

Step by step instructions for creating and leveraging a business account on Instagram to increase your sales and engagement.

Nahuel Gomez | 05/11/2021

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How to Configure your Business’s Bio on Instagram (updated 2022)

The biography on Instagram is how your business introduces itself and can be a key decision point in making a sale. Learn how to configure an effective Insta Bio.

Leticia Alves Domingos | 15/10/2021

Channels

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audience facebook — How to Advertise with WhatsApp Business

How to Advertise with WhatsApp Business

Learn how to set up Click-to-WhatsApp campaigns and connect your brand with millions of users.

Nahuel Gomez | 26/11/2021

E-commerce for WhatsApp: How to respond to a flood of messages?

E-commerce for WhatsApp: How to respond to a flood of messages?

We all want to get an instant response to our questions when we're buying something. Learn how to handle even a flood of messages without sacrificing response times.

Nahuel Gomez | 05/11/2021

API oficial de Whatsapp — What is the Official WhatsApp API for?

What is the Official WhatsApp API for?

Do you know the power of the official WhatsApp API? In this article we'll tell you how it can help your business.

Nahuel Gomez | 01/09/2021

Sirena Bots v.3.1 — How to Get the Most out of WhatsApp Multidevice for Your Business

How to Get the Most out of WhatsApp Multidevice for Your Business

Learn how the new WhatsApp multidevice works, its advantages and disadvantages, and whether it might be the right choice for your business.

Nahuel Gomez | 21/08/2021

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