Communication became a complex task for business, even more with all the possibilities of the digital area. This is why we are driven by the purpose of empowering companies to create unique experiences for customer communications through our unified end-to-end platform.
Our unified end-to-end CX communications platform provides a combination of SaaS (Software as a Service) focused on campaigns, sales teams, customer service and engagement; tools, such as software application programming interfaces (or APIs), chatbots, journey designer, documents composer and authentication; and channels, such as SMS, Voice, WhatsApp, Instagram and Webchat.
Our comprehensive platform assists our customers across multiple use cases, including marketing campaigns, customer acquisition, customer onboarding, warnings, customer services, fraud control, cross-selling and customer retention, among others.
Do you know when you authenticate an app using an SMS code? This is us. Or when you have a chat with a support channel in Messenger or a website? Also us. Have you ever changed the invoice payment date over a chatbot? Yup, you’re right, us again.
So after all, we impact daily the life of a huge amount of people. Interesting, right?
SHAPING THE NEW ZENVIA
Throughout these 18 years, Zenvia acquired 7+ companies and is made of almost 800 employees (you can call us Humanz) that are around the globe.
Zenvia was elected by the Great Place to Work 2020 as one of the best companies in the technology sector in Brazil. Also, we were named as one of the top 1K Brazilian companies by IstoÉ Dinheiro, an important Brazilian business magazine.
Also in 2020, we started our international expansion and today we are already empowering over 10 thousand companies in Brazil, Argentina, and Mexico. And our journey is just beginning.
We believe in a more free future, in which people can have the liberty to work wherever they are, to contribute in their own way, and be happy. Just as simple as that!
Zenvia Anywhere was created with the mission of rethinking the way we work, based on trends and researches about the future, in which remote work is the highlight. We want to break the geographical barriers and the walls of the offices to immerse ourselves in the future of work, building an increasingly strong organization. We count on our amazing team to build that future together.
Zenvia is not at any specific place, Zenvia is where everyone is!