Increased retention and reduced churn: Ável leverages the Zenvia platform to improve customer acquisition and experiences
Avel, XP-linked advisory firm halves client loss by using Zenvia’s customer experience platform.
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Humanized customer service considerably improves the relationship between customer and company. When they feel valued, consumers come to see the brand as a partner, thereby placing their trust in it, a point that hugely contributes to the loyalty process.
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