Impact more clients with bulk communications
Transform customer experience from attraction to conversion
Revolutionize customer experience with advanced features and intelligence
Scale and enhance customer experience with analytics to optimize teams
Create unique, personalized, integrated, and automated journeys
Monthly Fee
Monthly payment for software
USD 0
USD 130
USD 390
USD 845
Upon inquiry
Users
Different levels of access to the solution
1
10
30
50
Upon inquiry
Additional Users
Users beyond those included in the plan
USD 53
USD 32
USD 22
USD 22
Upon inquiry
Interactionz
Interaction credits occurring within the software
100
500
2,000
5,000
Upon inquiry
Additional Interactionz
Interactions beyond those included in the plan
USD 1
USD 0.28
USD 0.21
USD 0.19
Upon inquiry
Setup
Initial product setup
USD 137 in the first month if enable the WhatsApp.
USD 137 in the first month
USD 421 in the first month
USD 842 in the first month
Upon inquiry
Features for sending messages and chatting with your customers
Bulk messaging
Send bulk messages to your customers
Exporting reports
Download your reports in csv
(Export shipping data to CSV)
(Export shipping data to CSV)
(Export shipping data to CSV)
Save messages to reuse whenever you need
Save messages to reuse whenever you need
Automatic re-engagement
Resend the message to the customer who hasn't opened it yet
Talk to your leads who are on different platforms
Send messages to your contacts who are on different platforms
(Sandbox WhatsApp, Instagram, Facebook Messenger or Webchat
(+ WhatsApp Business, Email)
(+ WhatsApp Business, Email)
(+ WhatsApp Business, Email)
(+ WhatsApp Business, Email)
Conversational overflow
Perform the first triage of care and transfer to human care when necessary
Send at the best time and increase reading rate
Send messages at the best time and increase reading rate
Transfer of service and reasons for closure
Transfer the conversation to other users and indicate the reason for ending the conversation
Smart Writing
Generate content taking into account the persona that will be impacted, changing tone of voice when necessary
Integrations to sell more
Integrate with online stores and payment platforms
(Product Catalog and payment links)
(Automations that allow customization)
(Automations that allow customization)
(Automations that allow customization)
Batch/bulk transaction processing (TPS)
Bulk shipping
Up to 40 messages processed per second
Up to 40 messages processed per second
Up to 40 messages processed per second
Up to 40 messages processed per second
Consult
Analytics Dashboards
Create dashboards for visual analysis of reports
Update rate: 24 hours
Update rate: 24 hours
Update rate: 24 hours
Update rate: 24 hours
Update rate: 24 hours
Generation of Insights in analysis dashboards
Refine your campaigns through AI-generated quantitative insights
Customer Support Resources
Ticket Support
Automated ticket system with an adjustable dashboard.
Ticket Dashboard
Customizable ticket views with filters.
Ticket Classifications
Ticket classification by status, urgency, and tags.
Service Level Agreements (SLA)
Deadline and quality control in support via SLA.
Automations & Triggers
Automatic triggers for actions on tickets.
(Preconfigured triggers)
(Preconfigured triggers)
(Preconfigured triggers)
(Preconfigured triggers)
Conversational Support via Chat
Chat management and automatic conversion to tickets.
System Notifications
Sound and visual alerts for real-time updates.
Reports
Reports and insights for support optimization.
(Preconfigured reports)
(Preconfigured reports)
(Preconfigured reports)
(Preconfigured reports)
Ticket Analysis by AI
AI-powered conversation analysis for ticket prioritization.
AI Writing Assistant
Text suggestions and error correction with AI.
Ask the AI
Query the knowledge base with AI support.
Knowledge Base with AI
Chatbot integrated with the knowledge base for support.
Chatbots
Active chatbots
Create interaction and triage chatbots
1
5
10
100
Ilimitado
Flow chatbots
Automated screening of responses from your contacts (human support)
Create a greeting, ask for name and email, or question-based routing
Pre-made bot templates
Ready-to-use templates and chatbots
Bot with API integration
Integrate with other tools via API
Creation wizard of bots
Create bots using Artificial Intelligence
🥇
Flow map
Monitor your customers' paths and identify opportunities for improvement.
Intelligent Response Using Generative AI
Contextualized and dynamic responses using Generative AI from a knowledge base
Library for AI
Securely store files used by our AI to compose responses
IA Chatbot
Directed Response Skills
Constant improvement in the quality of contact with your chatbot. Continuous learning and adaptability based on the chosen materials.
Ability to transfer to human service
Identify and redirect to human assistance in complex cases, optimizing your team’s time and resources.
Ability to integrate with external systems (API's)
Connect your chatbot to other systems via API.
Contact management
Create contacts, lists and segments
Manage your contacts however you prefer
(Up to 1000 contacts managed)
Contact database import via CSV
Import new contact bases with csv files
Contact data and engagement rates
Lead scoring
Get more leads by integrating with third party connectors
Integration with third-party connectors
(Sync your leads with demand generation tools)
(Sync leads and send personalized transactional messages)
(Sync leads and send personalized transactional messages)
(Sync leads and send personalized transactional messages)
Resources to increase your business productivity
Pre-built message templates
Take advantage of ready-made message templates
Automated communication rulers
Create rules to automate communication
Sales team management
Completely manage your commercial team
Boost posts (ads)
Create and manage click-to-WhatsApp Ads
Access to APIs
Use resources offered by other applications through APIs
(Send messages)
(Send messages)
(Send messages, conversations and contact management)
(Send messages, conversations and contact management)
(Send messages, conversations and contact management)
Limit API requests
Limit requests to a specific API
Up to 10/second
Up to 10/second
Up to 15/second
Up to 20/second
Consult
Calls to external APIs
Webhooks
Up to 150 thousand/month
Up to 150 thousand/month
Up to 300 thousand/month
Up to 750 thousand/month
Consult
Data and access governance
Basic account and profile management
Define user access levels
Data retention
Data retention
3 months
6 months
6 months
6 months
(up to 24 months offline)
Consult
Storage for reports, templates and files
Data storage space
300MB
1GB
2GB
5GB
Consult
Enterprise login Manage your team using the internal systems you already use
Access with a single, secure login
Security and support
Security Certificate ISO 27001
International reference in information management
Help Center
Complete articles with tips and good practices
Chat support for admin
Get in touch by email or via live chat
Service SLA
Time to first service
Up to 2 hours for first response
Up to 12 hours to resolve critical issues
Up to 2 hours for first response
Up to 12 hours to resolve critical issues
Up to 2 hours for first response
Up to 4 hours to resolve critical issues
Up to 2 hours for first response
Up to 4 hours to resolve critical issues
Up to 2 hours to resolve critical issues
Account manager with priority support
Get support from a Customer Success professional with a single, secure login