Unify, automate, and enhance the customer experience with Zenvia Customer Cloud.

From lead attraction and service to building chatbots and generating insights to retain customers.

Unify, automate, and enhance the customer experience with Zenvia Customer Cloud

COMPLETE SOLUTION FOR

ATTRACTING CUSTOMERS

Attract more leads with personalized campaigns and mass outreach across various channels.

  • Zenvia Customer Cloud
    Mass campaign outreach with automated flows and rules
  • Zenvia Customer Cloud
    Segmentation and grouping of personalized contacts for your database
  • Zenvia Customer Cloud
    Comprehensive analysis and reports on campaign performance
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Unify, automate, and enhance the customer experience with Zenvia Customer Cloud

COMPLETE SOLUTION FOR

SELLING MORE

Centralize your sales operation, reduce response time, and increase your sales conversion.

  • Zenvia Customer Cloud
    Unified support box for your customers’ preferred channels
  • Zenvia Customer Cloud
    Automated triage with assignment to boost team productivity
  • Zenvia Customer Cloud
    Native integrations with various tools to enhance support
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Unify, automate, and enhance the customer experience with Zenvia Customer Cloud

COMPLETE SOLUTION FOR

BETTER SERVICE

Centralize your post-sale support in one place with complete ticket management.

  • Zenvia Customer Cloud
    Organized and customizable support dashboard for chat and email tickets
  • Zenvia Customer Cloud
    Configuration of triggers and notifications for automatic actions on tickets
  • Zenvia Customer Cloud
    Comprehensive and personalized knowledge base with generative AI
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Unify, automate, and enhance the customer experience with Zenvia Customer Cloud

COMPLETE SOLUTION FOR

ENGAGING CUSTOMERS

Use data and AI agents to personalize support and build customer loyalty.

  • Zenvia Customer Cloud
    Centralized data in a CDP to identify and suggest actions with the database
  • Zenvia Customer Cloud
    Native integration with ERPs to connect data and automate operations
  • Zenvia Customer Cloud
    Intelligent chatbots created in minutes with the power of generative AI
Learn how