A unified and multichannel solution that allows your company to manage and deliver personal, engaging and experiences fluid through interactions throughout the entire customer journey.
Know moreDefine the best channels and times to communicate with your customers and attract qualified leads.
Get a 360 view of your sales teams to convert more and reduce response time.
Provide quality support to better serve your customers across multiple channels.
Increase customer retention, reduce churn and start nurturing through data.
Take advantage of different channels for more effective communication.
Certified by ISO 27001
Official partner of Meta and Google
Deliverability
What Our Clients Have to Say
"We realized that we needed a solution, a more assertive preventive communication, and the bot also entered this scenario because our service was more over the phone."
Fabricia Ruiz Braga
Customer Service Project Manager at VIA
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"MAPFRE understands that, from the customer's perspective, prompt service through digital channels is a demonstration of the commitment to make the world of insurance more accessible, transparent, and tailored to individual needs."
Patrícia Rossi
Director of Shared Services, Processes, and Automation at MAPFRE
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"We have always had the intention of serving customers well by solving the problem in a humane and efficient manner. Our business requires prompt service, as we are dealing with something very important, which is the health of pets. In some cases, we need to act very quickly, and Zenvia helps us execute this activity with great efficiency."
Murillo Trauer
Director at Petlove
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"Today, we can design a journey where the customer can navigate independently to the point of submitting rental documentation. Our potential customer communicates with the bot about what they are looking for, whether it's the neighborhood, city, and can even schedule a visit directly through WhatsApp."
Priscila Santos
Project Manager at Imóveis Crédito Real
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Humanz
years
of acting
k
customers
Global
Brazil and LATAM
Chat with Zoe, our virtual assistant, and ask your questions about solutions, channels and possibilities with ZENVIA.
Talk to ZoeStay up to date on key customer experience trends on the Zenvia blog.
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