Everything you need to make your customer’s experience even smoother:
Centralises your communication
Increases the productivity of your team
Evolve your management with more than 75 indicators
Integrates with the main tools on the market
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Manage your service on a single platform
Service organization
Centralize communication channels.
More productivity
Ticket Control and Management.
Management evolution
Management and Monitoring of Indicators
Essential Integrations
Integrated with the main tools
Service organization
Centralized communication channels
E-mail
Customer Portal
Chat/chatbot
Telephony
API Integration
WhatsApp API
Facebook Messenger
Form
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More productivity
Ticket Control and Management
Ticket Views
Ratings
Agreements/SLA
Notes
Automations
Evolution of management
Management and Monitoring of Indicators
Indicators
Satisfaction
SLA
Main Indicators
Categories/service
Agent/team quantity
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Essential Integrations
Integrated with the main tools on the market
Integration with ticket:
Jira
Redmine
Integration with telephony:
Single click
Integration with people:
Pipedrive
Nectar
Microsoft AD
Integração with chat:
Facebook
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Want to go further? Boost your service with extra modules
Success
Add this extra module to your software and control your customer’s journey, manage purchased products and view success metrics such as Upsell, Downsell, Logo Churn, MRR Churn e Net MRR Churn.
Chat
Add ChatBot to your software, control calls via chat, triage customer service and answer customer questions automatically.
WhatsApp API
Add this integration to your software
Organize WhatsApp API support tickets and stop receiving messages on a particular number.
