Centralize your support and after-sales operations, increase team productivity, and enhance management.
Request a DemoCentralize your support and after-sales operations, increase team productivity, and enhance management.
Make your customer’s experience even more agile and humanized.
Optimized Support
Enhance ticket management and customer relationships with more agility and control over the support process.
Increased Productivity
Provide the team with automated processes, eliminating time wasted on repetitive tasks.
Evolved Management
Have a comprehensive and dynamic view and track over 75 performance indicators.
Essential Integrations
Connect your company’s main tools for more agility and a smoother experience.
+k
clients*
+k
tickets created
per day*
+k
active
users*
Have control over all your channels and ticket flows in one place.
Email
Customer Portal
Chat/Chatbot
Telephone
API Integration
WhatsApp API
Facebook Messenger
Form
Ticket Views
Classifications
Agreements/SLA
Annotations
Automations
Knowledge Base
Indicators
Satisfaction
SLA
Key Indicators
Categories/Service
Agent/Team Quantity
Jira
Redmine
Pipedrive
Nectar
Microsoft AD
Simple Click
Facebook
Others
Centralize all your
support channels.
Customer Management
Offer greater visibility into contracts and purchased products to your team and gain more agility in finding information.
Chatbot
Ensure agility and autonomy by triaging support and answering questions automatically with a simple and easy configuration.
WhatsApp API
Have your entire team attending to a single number, access the history of interactions, and provide a quality experience to your customer.
Want to know more?
Chat with Zoe, our virtual assistant, and get answers to your questions about solutions, channels, and possibilities with Zenvia.