Zenvia Bots

Innovate faster with a powerful visual flowbuilder. Create automation flows with a few clicks.

What are Zenvia Bots?

Be present to your customer in multiple conversation channels autonomously with the use of artificial intelligence:
  • Build flows with multiple integration features
  • Engage your customers and get a high retention rate
  • Accelerate time-to-market with visual modules
  • Reduce costs and launch products and services faster
  • Create journeys and flows according to your business
  • Ensure information exchange between different systems with REST API
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How does it work?

Build your Flows

Access our API documentation or create flows using Zenvia Bots.

Activate the Channels

SMS, Voice, Chat, E-mail, Facebook Messenger, WhatsApp. Choose the channel that best adheres to your communication strategy.

Let it work for you

Integrate it with your current solutions and monitor usage in real time.

Communication Channels

To enable your strategies

SMS

WhatsApp

Voice

Website

E-mail

Facebook

RCS

Discover the benefits of contracting Zenvia Bots

Jet deliveries

Accelerate development and improve delivery quality

The visual structure of Zenvia Bots allows you to simplify the development of solutions, facilitate integration between systems and channels, in addition to accelerating time-to-market with visual modules that eliminate human errors in the code.

Versatility

Our REST API, Webhooks and Expression Language components make any backend and any programming function available at the click of a button. The sky is the limit for creations.

Advanced properties

By using SpEL (Spring Expression Language), all the regular expressions and functions of the world’s most popular Java development framework are available for you to perform advanced customizations in your flow!

SCALABILITY

Handle large volumes of messages in the blink of an eye

It doesn’t matter if you’re building a solution for a neighborhood market or a large bank: our Zenvia Bots fit in your pocket and can handle massive volumes of messages in the blink of an eye!

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REAL TIME DATA

Conveniently debug flows and check interaction histories

With the logger and with performance reports via API, by dashboard and by exportable files!

USAGE CASES

Discover key usage cases

  • Call screening

  • Lead qualification

  • Building FAQs

  • Creation of logistical communication rules

  • Satisfaction Survey

  • Two-factor authentication

  • Abandoned cart recovery

  • Appointment scheduling

Learn about the plans

ZENVIA BOTS

BRL 40.00 250 sessions per month

Exceeding session BRL 0.16 /session

Speak with a Consultant Speak with a Consultant

Available channels

  • Until 250 sessions per month
  • BRL 0,16 per exceeding session

Features

  • Standard channels: Web Chat (website) and Facebook
  • Support by manuals, videos, Webinars and Zenvia's customer service team.
  • Management Reports via platform and API
  • Pre-built templates for lead capture, promotions and more
  • Sandbox environment for channel testing
  • Native Integrations + APIs
  • Licensing to use the platform
  • Smart components
  • WhatsApp, SMS and Voice as an additional charge for the channel, if contracted

ZENVIA BOTS

BRL 140.00 1.000 sessions per month

Exceeding session BRL 0.14 /sessions

Speak with a Consultant Speak with a Consultant

Available channels

  • Until 1.000 sessions per month
  • BRL 0.14 per exceeding session

Features

  • Standard channels: Web Chat (website) and Facebook
  • Support by manuals, videos, Webinars and Zenvia's customer service team.
  • Management Reports via platform and API
  • Pre-built templates for lead capture, promotions and more
  • Sandbox environment for channel testing
  • Native Integrations + APIs
  • Licensing to use the platform
  • Smart components
  • WhatsApp, SMS and Voice as an additional charge for the channel, if contracted

ZENVIA BOTS

Speak with
a Consultant
+1000 sessions per month
Speak with a Consultant Speak with a Consultant

Available channels

Features

  • All features available to bring even more performance to your business.
  • Channels: Facebook, Website, SMS, WhatsApp and Voice
  • Support and Training
  • Advanced Management Reports
  • Possibility of transferring to human service, via chat
  • FAQ powered by Artificial Intelligence
  • WhatsApp, SMS and Voice have an additional charge
  • Licensing to use the Platform
  • Customized packages according to your demand

Discover more Zenvia solutions

Convert your sales into multichannel conversations quickly and efficiently.

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Conversational flows using Natural Language Understanding.

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